Girbau Support — Always Within Reach

Girbau offers commercial and technical support at every stage of your business. Our team, together with a global network of subsidiaries and local distributors, advises you on equipment selection for your business, facility design, and maintenance. Support when and where you need it.

You can contact your local Girbau service representative or submit a request through our online support forms, call us directly or reach out to your local authorized dealer.
You can also access manuals, technical documentation, and warranty information or purchase spare parts and machines directly from the Horizon and MyGirbau platforms

Horizon is Girbau’s online platform that centralizes everything your laundry needs, from purchasing spare parts and equipment to tracking orders and shipments in real time. It also helps you manage your business more efficiently from a single connected space.

MyGirbau is your customer portal — a space where you can find manuals, technical documentation, online services, and view or extend your warranty.

Yes. Girbau operates in over 140 countries through subsidiaries and authorized distributors. Use our locator to find the nearest technical service center.

You can purchase Girbau equipment through our subsidiaries, official distributors and through our Horizon platform. We offer comprehensive support, from equipment selection to startup.

All our commercial machines include official warranty coverage. To activate your warranty and access its full benefits, register your equipment on MyGirbau. Specific conditions may vary by model and region. Local Girbau technical service is always available.

Yes. Girbau supplies original spare parts for all its equipment. These can be purchased directly through Horizon, Girbau’s online platform.